Privacy Policy

Perfect Cleaning Home LLC

Effective Date: June 25, 2026

1. Commitment to Your Privacy

At Perfect Cleaning Home LLC ("we", "our", "the Company"), we value and respect your privacy. This Privacy Policy explains how we collect, use, store, protect, and share your personal information, including in connection with our residential cleaning services and SMS messaging programs when you opt in to receive them.

2. Information We Collect

We may collect and process the following types of information when you interact with our services:

Information you provide directly to us, such as:

• First and last name
• Email address
• Mobile phone number
• Home address to be cleaned
• Information about your home (number of bedrooms, bathrooms, special areas)
• Cleaning preferences or product preferences
• Photos of the space (if you choose to send them for estimation)
• Other data necessary to manage appointments or requests

This information is provided voluntarily when you fill out forms, sign up to receive communications, or request our services.

3. Use of Information

We use your personal information for the following purposes:

• Manage and schedule your cleaning appointments.
• Send confirmations, alerts, reminders, and details of requested services.
• Respond to your questions and provide customer service.
• Send you important communications about your account or services.
• Send you SMS messages or notifications, if you have opted in, including transactional or marketing messages according to your consent.

4. SMS Messaging and Consent

If you choose to provide your phone number and receive SMS messages, we will collect and use your contact data with your explicit consent to send you messages related to:

• Confirmations and reminders of cleaning appointments.
• Alerts about schedule changes or assigned staff.
• Promotions or offers only if you have given your specific consent to receive marketing messages.

Your consent to receive SMS messages is optional and you may withdraw it at any time by sending STOP to the number from which you receive the messages. For help, you can reply HELP or contact us directly.

5. Sharing Information with Third Parties

Perfect Cleaning Home LLC may share your personal information only when necessary to provide the services you have requested, such as with:

• Cleaning product suppliers (only for supply purchases, never for marketing).
• Payment processing providers or technical services that help us operate.

We will not share your mobile opt-in SMS information with third parties or affiliates for marketing/promotional purposes.

6. How We Protect Your Information

We implement appropriate technical, administrative, and organizational measures to protect your personal information against unauthorized access, misuse, disclosure, alteration, or destruction.

However, no method of Internet transmission or electronic storage is 100% secure. Therefore, we do everything possible to protect your data, but we cannot guarantee absolute security.

7. Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve your experience, analyze traffic, and personalize content. You can manage cookie preferences from your browser settings.

8. User Rights

You have certain rights regarding your personal information, including:

• Request access to your personal data.
• Request correction or updating of your information.
• Request deletion of your personal data.

To exercise any of your rights or make inquiries about the handling of your data, you can write to us at [email protected].

9. Changes to the Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Changes will take effect from their publication on the website.

10. Contact Information

If you have questions or concerns related to this Privacy Policy or the handling of your personal information, you can contact us at: